This Space describes how we build Fibery. You may find some interesting ideas for your product development process. We clearly state problems (🦐) in most sections and describe dream (🦄) process.
You can browse Fibery Process Workspace and create your own Fibery account.
Principles
Product development structure Organize your product development space (Product Areas → Features, Use Cases, Insights).
How we collect customers feedback using Intercom, Discourse, Conversations and bi-directional linking.
Customer discovery interviews & conversations .
Customers segmentation (why CRM inside your product management tool is important, how to define segments)
🦄 Dream: Domain knowledge accumulation and sharing
Product usage stats using Tableau and custom service.
How to set and track Strategy. We are not great at it…
How to define Use Cases to link strategy, product development and marketing.
Features Prioritization based on real aggregated feedback from leads and customers.
Features scope and specification. Focus on problems and solutions.
How we handle Features.
How we handle small Features and Bugs. Fix them between large Features or when you feel like it.
Async Features implementation. We use simple Kanban-like process and very small teams.
Async discussions / Chat using Slack.
Daily Check-Ins is a great practice for remote teams.
Kick-Start meeting to sync a Feature team.
Spike to reduce uncertainty.
Weekly releases to set the pace and deliver value often.
Changelog to keep users updated about our progress.
Public Roadmap to show the future plans.
Product community to get valuable feedback from the active users.
User Guide to explain how Fibery works.
Other cool processes references that can inspire you:
Linear method
Basecamp Shape Up
GitLab Product Development flow
How Fibery uses Fibery